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Commercial Cleaning Services

Still sitting on the fence?

We take the responsibility for cleanliness more seriously than anyone else.

We want your business to run like clockwork. Which is why we take full accountability for helping your staff and customers stay healthy at work, keeping your workspace uncluttered, and making sure the daily admin is never a hassle. So, if you’re with a commercial cleaning service and not entirely happy with their level of service, let’s get things moving to make the changeover structured, seamless and simple.

 

So what makes the changeover to AMC different?

AMC has a rigorous process for ensuring that employees of AMC are fit for the role based on skills, qualifications, experience, character and integrity.

Security checks on cleaning staff

In-depth staff training

Thorough induction process

 

 

 

 

Clear scope of works

A clear outcome-based scope of works will form the basis of the KPIs to be delivered by the cleaning operations teams

Close supervision and management

Streamlined resolution process

Real-time reporting of service

We have a range of processes, tools and systems that we have developed over the years which will not simply provide fully transparent real-time reporting but will deliver you with real insights. We use these insights to continually improve how we deliver the services.

Helpdesk with 2-hour response time

AMC Freshdesk will streamline all requests, feedback and resolution to a single platform

You can trust AMC to make the changeover effortless.

We put as much effort into the transition process as we do into keeping your business clean – so the only changes you’ll notice are your business will be cleaner and your team happier.

We have a detailed and meticulous process for transition, which is in 3 stages:

PHASE 1: Internal handover from Business Development team to AMC Operations Team

 

PHASE 2: AMC Operations Team walkthrough and pre-start set up

 

 


PHASE 3:
 – Stage Gate Checks

 

Throughout the 9-step process, milestones and deadlines are achieved and signed-off in a stage-gate approach. After each step, the Customer Service Manager will review and authorise, allowing the continuation of the process.

The transition and implementation will be unobtrusive, with the only noticeable change being an enhanced level of quality service.

 

Do you still have questions? Contact us today. We’re here to help you take the leap!